About VELEIRA
Daily hair care for softer, shinier, healthier-looking hair
Veleira Leave-In is a lightweight leave-in treatment designed to smooth frizz, hydrate dry ends and add shine without leaving your hair feeling heavy or greasy.
Real results. Real women. No filters.
From hiding your ends to loving them again.
You know those days when your hair only looks good tied up?
Veleira was made for the moments when you want to wear your hair down without constantly thinking about your ends.
A quick final step that helps your hair look more put together, so you can stop hiding what you don’t like and start enjoying the way your hair moves, shines and feels.
No salon appointment. No dramatic change.
Just hair that feels easier to wear.
Frequently Asked Questions
Here are some of the most common questions we get asked. If you can't find what you're looking for, please contact us.
1. How long does shipping take?
All orders are processed within 1 to 3 business days. Standard delivery takes 7 to 14 business days within the United States. You'll receive a tracking number by email as soon as your order ships.
2. How can I track my order?
Once your order has been shipped, you'll receive a confirmation email with your tracking number. You can use it to follow your package in real time. If you haven't received it within 5 business days, contact us at support@loralys.com.
3. I didn't receive my order confirmation — what should I do?
Check your spam or junk folder first. If it's not there, it's possible the email address entered at checkout contained a typo. Contact us at support@loralys.com with your full name and we'll sort it out right away.
4. Can I modify or cancel my order?
We process orders quickly, but if you need to make a change, contact us at support@loralys.com as soon as possible. We'll do our best to accommodate your request before the order ships. Once shipped, we're unable to make modifications.
5. What is your return & refund policy?
We offer a full 30-day money-back guarantee on all orders. If you're not completely satisfied, contact us at support@loralys.com within 30 days of your purchase and we'll process your refund — no questions asked.
6. Do I have to pay customs or import fees?
All Loralys orders ship within the United States. No customs or import fees apply to domestic US orders.
7. Is Veleira safe to use?
Yes. Veleira is designed for daily hair care and is suitable for most hair types. Its lightweight formula helps smooth frizz, soften dry ends and add shine without leaving the hair feeling heavy or greasy.
8. Do you offer any guarantees?
Absolutely. Every order is covered by our 30-day money-back guarantee. If you're not happy with your results for any reason, we'll refund you in full. No hoops to jump through, no questions asked.
9. How can I contact customer support?
You can reach our team at support@loralys.com. We respond within 1 to 2 business days. We're here to help with anything — orders, products, returns, or just questions about your routine.