Terms of service

PRIVACY POLICY

Last updated: April 21, 2025

This Privacy Policy describes how Veleira collects, uses, and shares information about you when you visit or make a purchase from veleira.com.

CONTACT INFORMATION

For questions about this Privacy Policy, contact us at:

VELEIRA

Email: support@veleira.com

  1. INFORMATION WE COLLECT

When you visit our site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device.

When you make a purchase or attempt to make a purchase, we collect certain information from you, including your name, billing address, shipping address, payment information (including card details), email address, and phone number. We refer to this information as “Order Information.”

We also collect information you provide directly to us, such as when you contact us for support or subscribe to our newsletter.

  1. HOW WE USE YOUR INFORMATION

We use the Order Information we collect to:

  • Process and fulfill orders placed through the website
  • Communicate with you regarding your order
  • Screen orders for potential risk or fraud
  • Provide you with information or advertising relating to our products or services, according to the preferences you have shared with us

We use the collected information to help improve and optimize our website and customer experience.

  1. SHARING YOUR INFORMATION

We share your Personal Information with third parties that help us operate our website and process orders. For example, we use Shopify to power our online store.

We also use analytics tools such as Google Analytics to help us understand how customers use our website.

We may also share your information to comply with applicable laws, respond to legal requests, or protect our rights.

  1. BEHAVIORAL ADVERTISING

We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

You may opt out of certain targeted advertising through advertising settings provided by platforms such as Facebook or Google.

  1. DO NOT TRACK

Please note that we do not alter our site's data collection and usage practices when we detect a Do Not Track signal from your browser.

  1. YOUR RIGHTS

If you are a resident of California or the European Economic Area (EEA), you have the right to access, correct, update, or delete the personal information we hold about you.

If you would like to exercise these rights, please contact us at support@veleira.com

  1. DATA RETENTION

When you place an order through our website, we will maintain your information for our records unless you request deletion.

  1. CHANGES

We may update this Privacy Policy occasionally to reflect changes to our practices or for operational, legal, or regulatory reasons. The updated version will be indicated by a revised “Last updated” date.

  1. CONTACT

For more information about our privacy practices, if you have questions or would like to make a complaint, you may contact us at:

VELEIRA

Email: support@veleira.com